ibis Brussels Centre Chatelain

It was the first time we stayed in Ibis hotels. We were really surprised by very clean rooms, good service. Also the location vas very good because nrar the hotel are tram and bus stations so it is easy to reach any locations. The neighbourhood seemed okay and safe. The staff was really friendly. Breakfast was simple yet tasty and we found what to eat every morning. Really great rhing that the breakfast started from 6.30 a.m.,that way we did not miss it because of our plans.

Staff were lovely, especially the young lady on the evening shift. Food and drink (both pre-made) are available all night, to my understanding. The room was small and was all you needed, but you can't swing a cat in there! I requested 2 extra pillows, which were provided.I think that a small selection of tea/coffee with a choice of sugar/sweetner would be nice. Along with maybe powder milk/creamer or little milk pods, for people who don't drink black tea/coffee. Lucky I brought my own! The bathroom was very small but functional. It was very clean, and I really enjoyed the choice of shower heads. Unfortunately, on this occasion, I didn't bring my shampoo and conditioner and ended up using theirs. It was unpleasant and made my hair feel rough, sticky, and very dry when blow dried. I would definitely recommend taking your own, as it may not suit everyone. They also have a free pool table, which was fun to end the night. Parking space can't be pre-booked and is on a 1st come, 1st serve basis.They have 6 underground parking spaces, which seems to be very common locally. You can park directly outside the front door in the hope of not receiving a ticket. Thankfully, we didn't unless it would come in the post. Ask the staff on the situation if you do, but generally, parking by paymeter is Monday to Saturday at 9am-9pm..if I remember correctly! Overall, the stay was good, and I must admit the first IBIS in Europe, which was clean and the standard of the room with good clean lines and decor...a few scuff marks on the walls (no big deal!). I would definitely stay here again when I come back in the near future.

I like this hotel and I stay there often, when I am in Brussels for work. The young people at the Reception have a positive attitude and are always willing to help. The room is basic but has a TV and a desk to work (not the most comfortable chair though). The breakfast is a winning point for this hotel:-)

Immediately greeted by friendly staff- who were also super helpful and let us check in early at no charge! Beautiful facilities, well kept and very clean Room was bigger than expected- some other reviews said the rooms were small- but ours was decent size- perfect for 2 people We were on the 5th floor and had no issues at all with noise. Accommodation is close to public transport- so easy to get around. Bed was comfortable. Great bathroom also! Daily room service. There is a lovely 24/7 bar with pool table also!

Some of the staff were really friendly and helpful. They let me check in early on arrival which was amazing, and provided the option of a late check out til 5pm for 20 euros which was also really helpful. Otherwise just a normal hotel. Room smaller than expected but had everything so no complaints. Breakfast same. Good enough value for the money.